Routine quality control
Our routine Quality Control checks have revealed a potential issue with the shoulder straps supplied with the JVC RV-NB10 CD Portable System. There is a very small possibility that the strap may become detached from the unit during use. As a precaution, we have decided to replace the Shoulder Straps on all affected units. This only affects certain units manufactured from February 2006 to April 2006. These units can be identified from their serial numbers as follows :
Even if your unit is included in the serial number list, it may have already been checked. To see if your unit is OK, please see the following photographs. If your unit has a green or orange dot where indicated on the carton or if it has a green dot or an S on a square label where indicated on the strap, it has already been checked and you do not need to do anything.
If your unit is within the serial number ranges above and it does not have the marks shown in the photographs above, please contact firstname.lastname@example.org. We will send you a new shoulder strap which includes 2 strap-mounted cases.